FAQ
Please Note: The questions and answers below refer to Condo-World's North Myrtle Beach properties ONLY. For questions related to our Myrtle Beach properties, please call as policies differ between resorts.
What is your office location and business hours?
We are located at 311 17th Avenue South in North Myrtle Beach, SC 29582. Our business hours are 9am-5pm Monday through Saturday.
Directions to our office:
We are located in North Myrtle Beach. Please do not confuse this with the northern end of Myrtle Beach. There are mile markers on Hwy 17 business and bypass. 17th Avenue South in North Myrtle Beach is located between mile markers 211 and 212.
Traveling from Hwy 9 exit on Hwy 17 South: travel on Hwy 17 South until you reach 17th Avenue South and turn left. Condo-World’s office is located one block from the ocean on the left.
Traveling from Hwy 501: take Hwy 22 to North Myrtle Beach and exit on to Hwy 17 North. Travel on Hwy 17 North to 17th Avenue South and turn right. Condo-World’s office is located one block from the ocean on the right.
What is your deposit and payment policy?
We accept all major credit cards, certified funds, cashiers or personal checks.
Click here to make payments online
Deposit: $100 per individual group member is due at the time of booking. Groups have 7 days from the date of the initial payment to pay the full deposit. After the 7th day, any unpaid balance of the deposit will be automatically charged to the Group Leader.
Balance: All balances must be paid 30 days prior to the arrival date. Credit cards used for deposits will be automatically charged for balances due unless prior arrangements have been approved with us. After the balance due date, any unpaid balance will be automatically charged to the group leader.
What is your refund/cancellation/change policy?
Changes
All changes to a confirmed package are required to be made by the Group Leader. No changes can be made after check-in. Any golf changes may be subject to a $25 change fee per request. Any changes to accommodations require notice of no less than 60 days, or the accommodations cancellation policy will apply. Changes to accommodations may be subject to a $100 change fee per request. Applicable change fees will be charged to the Group Leader.
Cancellation
Golf Packages with Accommodations: There will be no refund of the accommodations portion of the package with cancellations less than 60 days prior to the arrival date, unless the accommodations are re-rented for the same dates. Refunds on accommodations will be adjusted for re-rentals of lesser nights and/or less rent amount. All cancellations are subject to a $100 cancellation fee per person.
Golf Only Packages: There will be no refunds issued for cancellations made less than 14 days prior to the arrival date. Tee time cancellations made outside of 14 days will incur a $25 per person cancellation fee.
Rainchecks/Refunds
It must be raining during your day/time of play to be issued a raincheck. Rainchecks are given onsite by the golf course. Refunds will only be issued if the course is closed due to non-playable conditions set forth by each golf course’s individual policy.
Room Requests
Room requests of any kind cannot be guaranteed. We will note any requests on your reservation and will do our best to meet any requests as best that we can.
Parking
Parking may be limited to 2 vehicles at some accommodations and any garage parking may have height clearance restrictions. MBgolf does have overflow parking available; please inquire with a representative about parking if you have more than 2 vehicles or oversized vehicles.
Items not included
Key deposits, breakfast and daily maid service (unless specifically included in your package).
Course Requirements: All courses require soft spikes, shirts with sleeves and collars. Cut-off shorts and denim are not permitted on the course. Carts are required at all times.
How long is my golf quote valid?
All quotes are valid for 7 days and are subject to change at any time.
Do golf courses have a dress code?
Yes! All courses require shirts with sleeves and collars. Cut-off shorts and denim are not permitted on any courses. In addition, all courses require soft spikes.
Can I ship my clubs to Condo-World?
You cannot ship your clubs directly to the Condo-World office, however, we recommend using ShipSticks. Simply go to https://www.shipsticks.com/mb-golf.
How will I know if a course is aerifying?
The golf courses are responsible for noting this information in the tee time system, however, it is always subject to change. Be sure to check with our Golf Directors for the most up-to-date information on course conditions.
Are carts included with all rounds?
Yes! Carts are included with all packages. Walking/pull carts are not permitted at any courses.
What's the minimum age to book accommodations?
Minimum age to rent is 25.